This Privacy Policy governs data collection and usage practices at Rapidsio, accessible at rapidsio.com. It applies exclusively to information gathered through our website and online services — not to data collected offline or through other channels.
If you have questions about anything in this document, please don't hesitate to reach out to us.
Consent
By accessing and using Rapidsio website, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy. Your continued use of our services constitutes your ongoing consent.
You may withdraw consent at any time by discontinuing use of the site and submitting a data deletion request to our team.
Information We Collect
We collect only the information necessary to deliver and improve our services. The type of data we receive depends on how you interact with us:
Direct communication
If you contact us, we may collect your name, email address, phone number, and the content of your message.
Account registration
When creating an account, we may request your name, company name, address, email, and telephone number.
Automatic data
Our servers automatically record technical information such as your IP address, browser type, device identifiers, and pages visited, solely for site operation and analytics.
We always explain why we're asking for specific information at the point of collection. We never collect more than what's needed.
How We Use Your Information
Your data helps us deliver a reliable, personalized experience and improve our platform over time. Specifically, we use your information to:
- Operate, maintain, and secure our website and services
- Personalize your experience and surface relevant content
- Analyze usage patterns to guide product improvements
- Develop new features and respond to user needs
- Send transactional and service-related communications
- Provide customer support and respond to inquiries
- Detect, investigate, and prevent fraudulent or harmful activity
We do not sell your personal information to third parties.
Third-Party Services
Rapidsio works with select third-party advertising and analytics partners. These services may place cookies, JavaScript, or web beacons on your browser to measure ad performance and deliver targeted content.
When this occurs, partners automatically receive your IP address and usage data directly — Rapidsio does not control or have access to these third-party tracking technologies.
Current advertising partner
This Privacy Policy does not extend to third-party websites or services. We encourage you to review their individual policies before providing any personal data.
CCPA Rights
Under the California Consumer Privacy Act, California residents have the following rights regarding their personal data:
Right to Know
Request a full disclosure of the categories and specific pieces of personal data we've collected about you.
Right to Delete
Request that we delete any personal data we've collected about you, subject to certain legal exceptions.
Right to Opt Out
Request that we stop selling your personal information to any third party at any time.
Right to Non-Discrimination
Exercise your CCPA rights without fear of receiving discriminatory treatment or reduced service quality.
GDPR Rights
If you are located in the European Union or European Economic Area, the General Data Protection Regulation grants you the following rights:
Right to Access
Request a copy of the personal data we hold about you. A small administrative fee may apply.
Right to Rectification
Request correction of inaccurate data or completion of incomplete information we hold about you.
Right to Erasure
Request deletion of your personal data under certain conditions, also known as the "right to be forgotten."
Right to Restrict Processing
Request that we temporarily halt processing of your data in specific circumstances.
Right to Object
Object to our processing of your personal data where we rely on legitimate interests as the lawful basis.
Right to Portability
Receive your personal data in a structured, machine-readable format, or have it transferred to another controller.
Children's Privacy
Rapidsio is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. We encourage parents and guardians to actively monitor their children's online activity.
If you believe a child under 13 has provided personal information through our website without parental consent, please contact us immediately. We will take prompt steps to verify and permanently remove that information from our records.
Changes to This Policy
We may revise this Privacy Policy as our services evolve, legal requirements change, or we adopt new data practices. When we do, the updated version will be posted on this page with a new "Last updated" date at the top.
For significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed.